Privacy Policy
Last updated: January 1, 2025
Our Privacy Promise
As a family-owned digital marketing business, we understand the importance of trust and privacy. This policy explains our straightforward approach to your personal information - no fine print, just clear communication about what we do and don't do with your data.
Bottom line: We don't sell, rent, or share your personal information with anyone. Ever.
What Information We Collect
We only collect what we need to serve you better:
- Contact Information: Name, email, phone number when you reach out to us
- Business Information: Company details when requesting our services
- Basic Website Analytics: How visitors use our site to improve your experience
We don't use tracking pixels, collect unnecessary personal data, or gather information from social media platforms.
How We Use Your Information
Your information is used solely to:
- Respond to your inquiries and provide our services
- Communicate project updates and deliver promised work
- Send occasional updates about our services (only if you request them)
- Improve our website based on how visitors use it
We do not: Send unsolicited emails, share your information with marketers, or use your data for any purpose beyond serving your business needs.
Information Sharing
Simple answer: We don't share your information. Your business details, contact information, and project data stay with us. We don't sell mailing lists, share client information, or partner with data brokers.
The only exception: If legally required by court order or government request, we would comply with the law while protecting your interests as much as possible.
Keeping Your Data Safe
We protect your information with industry-standard security measures including encrypted storage, secure connections, and limited access to client data. As a small business ourselves, we understand how important it is to keep business information confidential.
Client project files and business details are stored securely and deleted when no longer needed for ongoing services or legal requirements.
Your Control
You're in control of your information:
- Request to see what information we have about you
- Ask us to correct any inaccurate details
- Request deletion of your personal information
- Opt out of any communications
Just email us at privacy@d13digitalmarketing.com and we'll handle your request promptly and professionally.
Website Analytics
We use basic analytics to understand how visitors use our site - things like which pages are most helpful and how people find us. This information is anonymous and helps us improve your experience. We don't use invasive tracking or advertising networks.
Policy Updates
If we need to update this policy, we'll clearly communicate any changes and post the updated version here. We believe in transparency and will never make changes that compromise your privacy without clear notice.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
D13 Digital Marketing
Email: privacy@d13digitalmarketing.com
Phone: (555) 123-4567